May 7, 2024

Frequently Asked Questions

Frequently Asked Questions
1. What is screen printing, and how does it differ from digital printing?

Screen printing involves using screens to apply ink directly onto the fabric, ideal for vibrant colors and large quantities. Digital printing, on the other hand, prints designs directly onto the fabric using a printer, suitable for detailed designs and smaller quantities.

2. What types of screen printing do you offer?

We offer traditional screen printing, digital printing, and specialty inks such as metallic and glow-in-the-dark!

3. Can I customize the colors of my shirts?

Absolutely! You can choose from a wide range of shirt colors to match your design perfectly. Contact us to design your perfect shirt today!

4. Do you have templates or designs I can choose from?

Yes, we have a variety of templates and designs that are fully customizable to suit your group’s style and message. Conveniently divided into categories for VBS, Summer, New Releases, and much more!

5. How can I create my own design?

You can either upload your design directly on our website or work with our design team to bring your ideas to life.

6. What file formats do you accept for custom designs?

We accept most common file formats such as PNG, JPG, AI, EPS, and PDF.

7. What is the minimum order quantity for custom tees?

Our minimum order quantity is typically 12 shirts, but recommend 24 for better pricing.

8. Can I mix and match shirt sizes and colors within my order?

Yes, you can mix and match sizes and colors to create a customized order that suits everyone in your group.

9. What is the turnaround time for orders?

Our standard turnaround time is 72 hours once your design is approved. Contact us for rush options for urgent orders.

10. How do I get a price quote for my order?

You can request a quote directly on our website or by calling us at: 800-242-9166.

11. Are there any discounts for bulk orders?

Yes, we offer discounts for larger orders. Please contact us for a customized quote based on your specific needs. We pride ourselves by not only offering trendy and soft shirts, but providing affordable options so you can stay within your budget and not compromise quality.

12. Can I see a proof of my design before production?

Yes, we provide digital proofs for your review before we start production to ensure everything looks perfect. We only print once we have your nod of approval.

13. What payment methods do you accept?

We accept major credit cards, PayPal, and company checks.

14. Do you ship all over the United States?

Yes, we ship nationally. Shipping costs and delivery times may vary based on location.

15. Can I reorder a design that I've previously ordered?

Absolutely! We keep your designs on file, making it easy to reorder whenever you need.

16. Do you offer eco-friendly shirt options?

Yes, we have a selection of eco-friendly shirt options made from organic cotton or recycled materials.

17. What if I have a problem with my order?

Please contact our customer support team, and we’ll work quickly to resolve any issues to your satisfaction.

18. Do you offer printing on other apparel items besides shirts?

Yes, we can print on a variety of apparel items such as hoodies, hats, tote bags, and more. Our custom offers don’t just stop at shirts! Need ideas to build your brand? See our promotional items here.

19. Can I cancel or make changes to my order after it's been placed?

Changes or cancellations may be possible depending on the production stage. Please contact us immediately if you need to make a change.

20. How can I track my order once it's shipped?

We provide tracking information once your order is shipped, allowing you to monitor its progress until it reaches you.